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Top Questions


What is Freeform?

Why did you change your name?

What's happened to the Freeform site?

Which mobile devices are supported? Are the apps free to download?

What are the minimum system requirements?

Why am I taken to a cable operator sign-in when I press play?

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Freeform


Will you still air ABC Family programming?

Does this name change mean my favorite shows are being canceled?

Will you still air movies?

Do I need cable or satellite to watch Freeform?

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Verify TV Provider


What if my TV provider is not listed?

How do I sign in with my TV provider?

I forgot my TV provider username and password. What should I do?

What if my TV provider and Internet provider aren't the same? Which one do I use?

Do I have to sign in every time?

How do I sign out?

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Video Playback Requirements


How do I install or upgrade the Adobe Flash Player?

Why do I need to enable Javascript? How do I do this?

Why do I have to accept cookies? How do I do this?

Do you support Chromecast?

Issues with Chromecast?

Why can't I get the live stream?

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Video Playback Issue


Video playback stalls or is choppy.

I'm getting an Adobe Flash shared objects error message.

Why am I getting an "Out of the country" error message?

Is there a Customer Service number I can call?

How can I fix my blurry video?

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Freeform Programming


When are new episodes added?

How can I find the TV schedule?

I was watching an episode or movie online, but cannot find it anymore.

I want to watch online, but cannot find a Freeform show, episode, or movie that aired on TV.

Where can I watch full episodes if I don't have a participating TV provider account?

Where can I send fan mail to your stars?

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Player Features


Can I resume playing a full episode video from where I left off?

How do I clear my history?

Is closed captioning available?

How can I watch videos in full screen?

Can I stream my iOS device to my Apple TV using AirPlay?

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Member Services


What are the Terms of Use and Privacy Policies for Freeform.com?

How do I recover my username?

How do I recover my password?

How do I modify my account?

How do I modify my Freeform Newsletter Preferences?

What benefits do I get by creating a Freeform account?

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