If you are encountering an authorization or 400-1 error, please contact your TV provider to ensure that no changes have been made to your TV package.
If you still cannot access our content after verifying your services, try disconnecting and reconnecting your TV provider:
- Go to Menu (☰) and select "Settings"
- Tap "Disconnect [TV provider]"
- Once you have disconnected your TV provider, force close the app
- Relaunch the app and return to the Menu (☰)
- Tap "Connect Your TV Provider"
- If prompted, tap "Allow" and enter your credentials to connect your TV provider
If the preceding steps did not resolve the issue, please contact us for further assistance.